Electronic Repair Terms & Conditions Only

For Terms & Conditions regarding part sales please see Parts Shop T&C

REPAIRS

Quotations/estimates are issued subject to the price and availability of the necessary components required at the time of acceptance.

SJS Television Services reserve the right to submit a revised estimate if;
1: The need for additional work becomes apparent after the remedial work has commenced.
2: The cost of any parts are subject to price amendment by the supplier.

Where an estimate has been provided and there has been no reply within 30 days we will assume the item is a refused estimate.

TERMS OF PAYMENT

Full payment must be made upon the collection of the repaired item. Customers may pay by Cash or Credit/Debit Card.
Payments by Cheque or PayPal etc are not accepted.

OUR GUARANTEE

SJS Television Services warrants that any repair made hereunder shall be free of defect in material and workmanship for the period of 90 days after the repair date of the product.

This warranty does not cover any other faults not previously reported by the customer or any new faults developed during the warranty period.
Please note: The same symptoms may appear such as 'Stuck in Standby' but this does not necessarily mean the same fault has occurred.

This warranty excludes wear and tear, physical damage, any damage due to incorrect use or misuse and any damage due to unauthorized repair or attempt to repair.

SJS Television Services do not accept any responsibility when the product is used in an adverse environment or conditions outside the specifications of the product. Additionally, it has been subjected to unapproved modifications or was used in combination with other equipment with unapproved modifications.

UNCOLLECTED PRODUCTS

When the repaired product is ready for collection, SJS Television Services will contact the customer by phone and/or email specified by the customer. The customer shall inform SJS Television Services of reasonable times during normal working hours when the product will be collected from our premises. If the Customer does not contact SJS Television Services within 90 days, the title to the product shall pass to SJS Television Services, who shall be free to dispose of or sell the product. If the product is sold, the customer is entitled to any proceeds left over once we have recovered any amount owed by the customer plus our expenses in this process.

Where the Customer was informed that the product is beyond economical repair or where the estimate has been refused, the customer shall inform SJS Television Services of reasonable times during normal working hours when the product will be collected from our premises. If the product is not collected within 30 days, the title to the product shall pass to SJS Television Services, who shall be free to dispose of the product. The customer will be liable for any charges for such a disposal.

PRIVACY POLICY

Customers details, such as Name, Address, Phone Number(s) and eMail Addresses are only kept on our copy of any invoice. These records are kept for a minimum of six years in accordance with taxation laws. The contents of which, are never disclosed to any third party unless forced by law.

Any other personal information, either on paper or contained in an email, is destroyed after the conclusion of the sale/service. No financial information is stored on this website or on our computers.

Credit Cards.
All Credit/Debit Card information is destroyed/deleted at the end of each successful transaction.